Olivia Singular Houses

Reservation Policy

Guarantee policy

All our prices include VAT at the prevailing rate.

When you make a reservation, your credit card details (number, expiration date and CVV code) will be requested in order to secure it. You must present the same card provided to confirm your booking upon check-in.

Cancellation policy

If you change the details of your reservation or cancel it within 72 hours before your arrival date, you will not be charged. However, if you cancel your reservation after this 72-hour period has elapsed, you will be charged for the first night. In addition, if you cancel your reservation within 48 hours before your arrival date, you will be charged in full. No-shows and/or early checkouts will also be charged in full.

Special offers have specific cancellation policies, which should be assessed on a case-by-case basis.

Reservations made through partners such as travel agencies or Booking.com follow Olivia Singular Houses’ cancellation policy terms and conditions.

Check-in & check-out times:

Check-in: from 15:00h.

Check-out: until 11:30h.

Late check-out: If you are interested in requesting a late check-out, please request it directly to the reception staff. Please note that this may be subject to availability and additional costs may be applied.

For stay extensions, guests must go to reception, where the team will be able to assist you in the best way. We remind you that stay extensions are subject to availability. In case it is possible you will have to make a new payment for the period of the stay.